SaaS development services

SAAS DEVELOPMENT PARTNER

What sets ZenDev apart from other SaaS agencies? 

At ZenDev, we practice what we preach. Many agencies promise to help you create a successful product, but how many of them have built their own profitable products?

Our product Avidnote - AI tool for researchers reached over 70,000 registered users and is recommended from 100+ renowned universities on their websites, including Princeton University, Cornell University, and many others. 

With Meela Health, we built a platform that matches women with therapists, improving access to mental health support. The MVP we built for Meela has secured €2.6 million in a seed round to expand in the UK. 
Robinize is a SaaS that we built from the ground up. It helps content creators optimize content for SEO in a timely, cost-friendly, and efficient manner. We also use it for our and our client’s projects to increase organic traffic. 

Let us explain the process behind building products for our clients and ourselves: 

Walk through the SaaS development process

So.. here we are, you have an idea for a software solution, you’re excited about it. 
What happens next?

1. Discovery: Defining your vision and the roadmap to product success

The discovery phase is where everything begins. We take your business idea and translate it into a technical roadmap to ensure the platform achieves your goals.

Here’s how we approach it:

Business idea:
First, we’ll sit down with you to fully understand your vision. What problem does your SaaS platform solve? Who are your target users? This helps us understand the core purpose and business goals behind your idea.
 
Application needs: 
Next, we break down the specific needs of your application. For example, will users need to log in? Will there be an admin panel to manage everything? Does the platform need both web and mobile versions? These requirements define the feature set.

Feature set: 
Each feature you want (like login functionality, admin panel, analytics dashboard, etc.) is outlined in detail. We’ll then estimate the development hours and costs for each feature. This ensures transparency and helps you prioritize based on your budget and timeline.

Estimation: 
After defining the core features, we give you an estimate of both time (hours) and cost. Our estimates are clear and broken down per feature so you can understand the scope and investment for each part of your SaaS platform. UI/UX design often becomes part of this phase to ensure a smooth transition into development.

MVP definition:
The result of this phase is a MVP (Minimum Viable Product) definition, where we have a clear picture of the essential features required to launch your platform. Learn more about our approach to MVP here.

MVP includes:

1. User stories: Detailed descriptions of what your users will be able to do in the system.
2. UX/UI design: Prototypes and design layouts that showcase how the product will look and feel.
3. Architecture and infrastructure: A blueprint of how the application will be built, including whether we'll use a monolithic or microservices architecture. We’ll also define the cloud setup (e.g., AWS, Azure) and the tools and services we’ll integrate into the system.

At the end of the discovery phase, you’ll know exactly what your MVP will include, the technical setup, and a clear timeline for the next steps.

2. Development: Turning plans into functional features

Once we’ve defined the MVP, we move into the development phase, where we start building your SaaS platform.

Methodology:
We use agile methodologies, Scrum or Kanban to ensure an organized, transparent, and efficient development process. We’ll set up a roadmap that outlines which features will be developed first, how long each phase will take, and when and how you can expect to review progress.

Transparency and collaboration:
You’ll have regular access to the development progress. Depending on your preference, we can schedule demo calls every two weeks or at other intervals. During these demos, we’ll show you the new features we’ve built, and you’ll have the chance to give feedback. You'll also have access to a project management tool where you can track progress and communicate with the team.

Development and testing:
A dedicated team of developers will work together to build your product. Once a feature is ready, it goes to the Quality Assurance (QA) team for testing. They check if the feature works correctly, integrates smoothly with the rest of the system, and performs well under different conditions. If issues are found, the feature is sent back to the developer for fixes. This process continues until everything works perfectly. 
 

3. Launch: Bringing your SaaS to the market

Once development is complete, the product is almost ready for launch—but first, we take a crucial step to make sure everything is perfect.

Soft launch:
Before fully launching your SaaS platform, we conduct a soft launch where we deliver the entire platform to you for feedback. This gives you the chance to see the finished product as a whole and experience how all the features come together.

Feedback and adjustments:
We collect your feedback, make any necessary adjustments or changes, and finalize the product based on your input.

Final launch:
If there are no changes or after making final tweaks, we proceed to the official launch. Your SaaS product is now live and ready to be used by your customers!
 

4. Ongoing Support & Maintenance: Keeping your SaaS at its best

After launch, your journey with us doesn’t stop. SaaS platforms require continuous improvement and maintenance, and we’ll be there every step of the way to support you.

Updates and bug fixes:
We provide ongoing maintenance to fix any bugs that may arise, apply security updates, and improve features based on user feedback.

New feature development:
As your business grows and you need new features or enhancements, we’re ready to develop those, ensuring that your platform continues to evolve.

Performance monitoring:
We monitor your platform’s performance to ensure that everything runs smoothly, making optimizations where necessary to handle increased traffic, improve loading times, and keep the system secure.

With our ongoing support, you can focus on growing your business, knowing that we’re continuously improving your SaaS from the technical side of things.

What you get: A full, collaborative process

In summary, we guide you through every step of the process, from shaping your idea into an MVP during discovery to launching the product and providing continuous support afterward. Our collaborative, transparent approach ensures that your input is part of the process at every stage. You get a team that builds and maintains your SaaS platform while keeping you informed and involved, ensuring success for the long term.