Kalmar, a specific business area under the Cargotec brand, is the industry forerunner in terminal automation and energy-efficient container handling, with one in four container movements globally handled by a Kalmar solution.
Kalmar offers industry-shaping, eco-efficient cargo handling equipment, automated terminal solutions, software, and support services.
Through its extensive product portfolio, global service network, and ability to seamlessly integrate different terminal processes, Kalmar improves the efficiency of every move.
Kalmar’s product range includes ship-to-shore cranes, rubber-tired and rail-mounted gantry cranes, straddle and shuttle carriers, reach stackers, empty container handlers, terminal tractors, forklift trucks, and automated guided vehicles.
Furthermore, Kalmar also provides maintenance contracts, technical support, spare parts, training, and crane upgrades. Then let us tell you that all this was done old school - with pen and paper. It then becomes clear that this massive infrastructure needed to take a step into the digitalized world to fully reach its potential and become the best it could be.
For instance, the limitation to pen and paper significantly reduced the number of machines they could rent, which reduced Kalmar’s potential profit. That’s where ZenDev came into the picture.
To increase profits, speed up, and simplify the process for Kalmar, we at ZenDev created a mobile app that digitalized and automated processes significantly. As a result, the application increased efficiency by 100%.
Kalmar and their partners can now close a deal or hand over equipment with just one click. We created The Kalmar PDT - the Perfect Delivery Tool within the app.
Technicians and sales representatives use it to handle the commissioning process. The Commissioning tool includes help and guidance for technicians to inspect and assemble the machine correctly.
It also consists of an inspection checklist PRI - Product Receipt Inspection with reporting functionality for any deviations found. There is also a handover checklist to perform a perfect product handover to the customer and the Acceptance Certificate signing.
The app is available in 17 languages and supports digital signage and cargo handover in all supported languages.
Increased efficiency (100%)